Give your customers Portal Power!!
A Cost-Effective Centralised Business Management System
Birdy now gives your customers access to the information they need
Empower your customers to get the help and information they need, when they need it — so you can minimize repetitive tasks for support reps and increase customer trust.
Customers want to see information about the status of their orders or service experience and want opportunities to solve problems on their own.
Your customer portal keeps everything your customer wants together. Quotes, orders, support tickets, jobs and more. Offer access to your company’s knowledge base, and customise your portal to create an optimal customer experience.
Increase transparency and trust.
Customer portals provide a home base for your customers to interact with your business, sales and services teams. Give your customers a secure place to track and manage all of their open and closed support tickets—or file a new ticket—so they can move issues along at their own pace and be reassured that their problems are being addressed.
Customer portals are seamlessly connected to Birdy’s platform, reducing the risk of duplicative work. Make even more time for your sales team to provide personalized service when you connect your knowledge base to your portal. Leverage workflows and productivity tools, like snippets, to provide quick resolutions for busy customers.
Here’s What Our Users Have to Say...
Cost-effective.
Birdy has everything our business needs from a CRM, while still being cost-effective and easy for every member of our team to use.
Prioritise Leads.
Birdy allows our team to manage the day-to-day ins and outs of the business from one platform, with real-time overviews that help us prioritise our leads and opportunities.
Converting Leads.
Since using Birdy, we’ve hit more sales targets, converted more leads, and seen a big rise in productivity. Birdy gives us the tools we need to work more intelligently, with a range of features we’ve used to streamline and improve our business processes.
Fantastic.
The perfect CRM for my business. It’s flexible and easy to use which is perfect for everybody within the business.
Cost-effective.
Birdy has everything our business needs from a CRM, while still being cost-effective and easy for every member of our team to use.
Ideal.
Birdy is ideal for businesses where speed, organisation and cooperation between team members is important for hitting sales targets and making profit.
