Field Service for Installers and Engineers

The simple and powerful field service app for installers, engineers and mobile teams.
Birdy Field Service gives your team everything they need to complete jobs out in the field. Jobs, checklists, photos, signatures, notes and site information all update in real time so the office always knows what is happening.

It is clean, fast and easy to use. Installers and engineers pick it up instantly.


Why field teams love Birdy

✔ All jobs in one place

Your team can see their upcoming jobs, customer details, maps, instructions and documents without searching around.

✔ Works online and offline

Engineers can work in areas with poor signal. Data syncs automatically.

✔ Photos and signatures

Capture before and after photos, signatures, notes and checklists. Everything is stored against the job instantly.

✔ Clear job completion workflow

Start job
Complete actions
Attach photos
Add notes
Get signatures
Finish job
The office sees updates in real time.

✔ Fast job scheduling

Drag and drop job allocation for planners. Assign jobs by team, skill or location.

✔ Real time office to field communication

Notes, updates and job changes appear instantly on the engineers app.


🚧 The problems installers and engineers face every day

  • Jobs printed on paper and easily lost
  • Missing photos or missing signatures
  • Slow apps that engineers refuse to use
  • Jobs not updated until the end of the day
  • No visibility for the office team
  • Customers chasing for updates
  • Information split between email, WhatsApp and spreadsheets
  • No consistent record of what was done on site

Birdy fixes all of these with a clean and simple field workflow that engineers understand without training.


🧡 How Birdy Field Service helps your business

1. Simple job list

Engineers see exactly what they need to do today, tomorrow, next week. All filtered. No confusion.

2. Clear job instructions

Job descriptions, actions, parts, notes and documents all appear in a clean layout.

3. Photo capture

Add multiple photos with descriptions to prove completion or record issues.

4. Digital signatures

Customers can sign directly on the device. Signatures are stored on the job record.

5. Notes and communication

Engineers can add notes that the office sees instantly.

6. Location and navigation

Launch maps with one tap. Reduce travel time and missed appointments.

7. Offline support

Continue working in basements, rural sites or warehouses without losing data.

8. Works with Birdy CRM and Stock

Jobs link to customers, stock usage, orders and agreements so everything stays connected.


🆚 Birdy vs Typical field service apps

FeatureBirdy Field ServiceTypical Apps
Clean and simple for engineers✔ Yes✖ Often confusing
Works offline✔ Yes✖ varies
Real time sync✔ Yes✖ often limited
Photo and signature capture✔ Built in✖ often add on
Linked to CRM and stock✔ Fully integrated✖ Often paid modules
Planner dashboard✔ Fast and clear✖ Clunky or limited
Pricing✔ SME friendly✖ Often expensive

🙋 Who Birdy Is For

  • Installers
  • Service engineers
  • Maintenance teams
  • HVAC
  • Electrical
  • Plumbing
  • Construction
  • Fire and security
  • Telecoms
  • Delivery and repair teams
  • Any business that sends people out to customer locations.


🚀 Start Using Birdy

Ready to give your engineers a tool they will actually use

Try Birdy Field Service or request a quick walkthrough. See how fast your team can move with a clean workflow built for the field.

👉 Book a Demo


FAQs

Does it work offline

Yes. Engineers can complete jobs without signal. Data syncs when they reconnect.

Can engineers add photos and notes

Yes. Photos, notes, signatures and attachments can all be captured easily.

Can the app handle multi day or long jobs

Yes. Engineers can update long running jobs each day.

Is it easy for new staff to use

Very. Most engineers understand it within minutes.

Does it link to our CRM

Yes. Everything links back to Birdy CRM, stock, procurement and agreements.